The shipping and handling charges posted cover the fee for each box prepared and shipped. Each box holds up to twenty-four 4 inch stones and up to sixteen 6 inch stones. Murals are double boxed for shipping. The mural is first packaged in a box which holds up to the maximum number of stones indicated above, and that box is then packaged in a second box, which is cushioned with packing paper or bubble wrap. After several years of experimentation, this method of packaging was shown to ship the most safely. Breakage seldom occurs. But, if a stone is broken in shipping, that piece can usually be replaced for the cost of shipping.

If a piece of mural is broken, we need the broken piece back and at least one adjacent piece. These pieces allow us to place the image on the replacement stone so that it matches the placement of the images on adjacent pieces. Having the broken stone allows us to know exactly which tile in a mural is the one to replace. Each mural is produced individually and, therefore, the other pieces are required so that a match may be made with the proper positioning of the picture on the item to be replaced.

Payment of charges for products and shipping will be made to our billing service, Kevron Services.

Due to a variety of sizes, weights and dimensions shipping costs vary. Below is a breakdown of average shipping costs for different tile sizes, and types. Exact shipping cost may be a bit more or less depending on your zip code. Shipping is added manually after the original sale. Please be aware that shipping costs will be added separately. When looking at your bank or credit statement you will see two transactions: one for the original sale, and a second for the shipping. There is also a $12 boxing and handling fee per container shipped added to the original sale to ensure that your decorative tiles arrive safely. If you have any questions about shipping or costs please email or call and we will be more than happy to help.